GOAL SETTING

Building a Culture that Sustains Growth

A mission-driven organization, dedicated to sustained growth, recognized the need to strengthen a culture of engagement that could scale across multiple offices, remote teams, and distributed associates.

The question became:

How can we build a scalable system that helps both individuals and the organization continuously improve?

To address this challenge, EDLINKS® co-created a leadership development process with the company leaders, grounded in resilience.

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STRATEGY PLANNING

Co-Creating a Scalable Leadership Development Model

EDLINKS®  consultant Sara Truebridge collaborated with the president to design a leadership development experience focused on building resilience within teams.

Because the organization’s associates worked across multiple locations and remotely, the program needed to be highly interactive, virtual-friendly, and scalable.

The program centered on the three protective factors of a research-based resilience model:

• Building caring and supportive relationships
• Setting high expectations
• Creating opportunities for meaningful participation and contribution

These protective factors provide leaders with practical tools to strengthen engagement, accountability, and trust across teams.

EVALUATION THROUGHOUT

Cohort Learning and Continuous Reflection

The program included three five-week cohort sessions, each focused on one of the protective factors.

At the conclusion of each session, participants shared their experiences and insights with colleagues across the organization. This created a powerful cycle of learning, reflection, and application.

Throughout the program, several important leadership insights emerged:

• Leaders model resilience in everyday practice.
• Teams communicate more openly across departments and locations.
• Employees feel valued, supported, and accountable for shared goals.
• Continuous improvement becomes embedded in the organization’s culture.